Reference page — cumulative record through Wednesday, October 7, 2026 UTC. Reference pages update as the archive grows; only dated daily editions are immutable pages of record.
AV AC PR UI S C I A CVSS EPSS %ile KEV N L N N U H H H 9.8 .8463 99.7 YES
AFFECTED Product Versions Fixed Web Help Desk previous versions – —
TIMELINE Mar 13 Reserved by SolarWinds Aug 13 Published (CNA: SolarWinds) Aug 15 Added to CISA KEV, remediation due 2024-09-05
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
| Date | Event | Detail |
|---|---|---|
| March 13, 2024 | Reserved | Reserved by SolarWinds |
| August 13, 2024 | Published | Published (CNA: SolarWinds) |
| August 15, 2024 | KEV ADDED | Added to CISA KEV, remediation due 2024-09-05 |
| Vendor | Product / Package | Ecosystem | Version introduced | Fixed |
|---|---|---|---|---|
| SolarWinds | Web Help Desk | — | previous versions | — |
Authoritative record: CVE-2024-28986 at cve.org
Vendors: solarwinds
Weaknesses: CWE-502
This is a reference page, not a dated page of record. It assembles the complete lifecycle of CVE-2024-28986 from the CVE Program record, NVD enrichment, the CISA KEV catalog, EPSS, and OSV advisories. The box score's numbers (CVSS, EPSS, KEV status) are current as of Wednesday, October 7, 2026 UTC and are re-derived as the archive grows; only dated daily editions are immutable pages of record. The authoritative source for this identifier is cve.org.
