Reference page — cumulative record through Wednesday, August 19, 2026 UTC. Reference pages update as the archive grows; only dated daily editions are immutable pages of record.
Unknown Fluent Support — Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR
AV AC PR UI S C I A CVSS EPSS %ile KEV
N L H N U L L N 3.8 .0015 4.9 —
AFFECTED
Product Versions Fixed
Fluent Support unspecified —
TIMELINE
Jun 30 Reserved by WPScan
Aug 1 Published (CNA: WPScan)
Aug 4 EXPLOIT PUBLISHED — CVE-2026-14197 (Unknown Fluent Support). Public exploit reference added.
Description
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
Lifecycle
Complete event history — 3 events, chronological
| Date | Event | Detail |
| June 30, 2026 | Reserved | Reserved by WPScan |
| August 1, 2026 | Published | Published (CNA: WPScan) |
| August 4, 2026 | EXPLOIT PUBLISHED | EXPLOIT PUBLISHED — CVE-2026-14197 (Unknown Fluent Support). Public exploit reference added. |
Affected
Affected products and packages — 1 row
| Vendor | Product / Package | Ecosystem | Version introduced | Fixed |
| Unknown | Fluent Support | — | — | — |
About this page
This is a reference page, not a dated page of record. It assembles the complete lifecycle of CVE-2026-14197 from the CVE Program record, NVD enrichment, the CISA KEV catalog, EPSS, and OSV advisories. The box score's numbers (CVSS, EPSS, KEV status) are current as of Wednesday, August 19, 2026 UTC and are re-derived as the archive grows; only dated daily editions are immutable pages of record. The authoritative source for this identifier is cve.org.